Use this service request if you’re experiencing issues with the publisher tool in Canvas.
To quickly resolve issues with syncing course content, reach out directly to the publisher. If your course is part of the Shark Pack program, and you need the support contact details for participating publishers, check out the following support article: Shark Pack Support (Faculty)
If you paired your course before Wednesday, August 21, 2024, and you are using Macmillan, Norton, Pearson, or Top Hat, you may need to un-pair and re-pair your course. Please contact your publisher representative.
Looking for Shark Pack Pairing Aids? Visit the following Shark Pack Canvas Course Pairing Guide.
Not sure what textbook your course is using? Or Curious if your course is included in the Shark Pack Program? Contact your Department Chairperson for details on textbooks.
New to Shark Pack? Please visit the following Shark Pack Program information page.