Faculty/Staff

This category contain services related to canvas, testing, training, and general services that are targeted to faculty and staff.

Categories (6)

Canvas

Canvas is Miami Dade College's Learning Management System.
This category has many commonly requested services and reported issues related to Third-Party Tools, Course Support, Publisher Tools, Login Access, and Blackboard Archive requests.

Proctored Testing

Honorlock related services/issues

CIOL Training

Training services provided by Center for Institutional and Organizational Learning (CIOL)

Blackboard Archive

Services related to accessing or restoring courses from the MDC Blackboard Archive System.

Simple Syllabus

Simple Syllabus is a centralized, template-driven syllabus management system. It enables instructors to quickly personalize digital syllabi.

MDC Online Academic Services

MDC Online Academic Services: Service Requests related to faculty schedules, faculty workload adjustments, faculty requests for courses and course releases, and more

Services (3)

Internal Create TDX User Account

Service request for TDX Faculty/Student Account creation

Request - Other Issue (Faculty)

This service is for any request or issue not listed in the categories above. For faster response, please try to select a service in the categories above that matches your request or issue as it will be routed to the correct group.