Getting Support for Unresponsive MDC Online Faculty Members
At MDC Online, we strive to provide students with the best possible learning experience. However, we understand that there may be instances where students face challenges with unresponsive faculty members. This guide will assist you in navigating the process of seeking support in such situations.
Steps to Take
-
Attempt to Contact the Faculty Member: Before taking further action, try reaching out to your instructor via email or during their office hours. Clearly express your concerns using proper email etiquette.
-
Reach Out to the MDC Online Student Services Team: If you are unable to reach the faculty member or if your concerns remain unresolved, contact our MDC Online Student Services Team. You can do this by submitting a request through the blue button labeled 'Submit Request' at the top right of this page.
Please provide details of your previous attempts to communicate with the faculty member and explain the nature of your concerns. Supporting documentation, such as screen shots, will assist us in our efforts.
Conclusion
Encountering an unresponsive faculty member can be frustrating, but it's essential to take proactive steps to address the issue. By following the steps outlined in this guide and seeking support from appropriate channels, you can work towards resolving the situation and ensuring a positive learning experience through our online program.