Cannot Register (Student)

Troubleshooting Guide: Unable to Register for Classes 

Encountering obstacles while trying to register for classes can be frustrating, but rest assured, the MDC Online Student Services Team is here to help you navigate through these challenges.  

Below are some common issues you may encounter, along with steps to resolve them. At any point, feel free to submit a request for personalized support through the 'Submit Request' button located on the right of this page. 

1. Check for Holds on Your Account: Before registering for classes, ensure there are no holds on your student account. Holds can prevent enrollment and may need to be resolved before proceeding. You can view, and address holds through your student portal or by contacting the MDC Online Student Services Team for assistance. 

2. Verify Term Activation: Make sure you are term-activated for the semester in which you are attempting to register. Term activation is necessary to enroll in classes. If you are not term-activated, you can submit a request through the 'Submit Request' button located in the top right corner for personalized support. 

3. Review Prerequisites and Corequisites: If you are encountering difficulty registering for a specific class, it may be due to missing prerequisites or corequisites. Check the course requirements and ensure you have met all prerequisites or are concurrently enrolled in any required corequisites before attempting to register. If you are unsure of the requirements, you may submit a request through the 'Submit Request' button located in the top right corner for personalized support. 

4. Explore Alternate Class Options: If a desired class is full or unavailable, consider exploring alternative class options that fulfill your academic requirements. Use the course catalog or consult with an academic advisor to identify suitable alternatives. 

5. Contact the MDC Online Student Services Team for Assistance: If you have addressed the above issues and are still unable to register, contact the MDC Online Student Services Team for further assistance.  

We can help troubleshoot any remaining issues and provide guidance on the next steps. Simply submit a request through the 'Submit Request' button located in the top right corner for personalized support. 

Conclusion 

Encountering obstacles during the registration process is common, but with patience and perseverance, most issues can be resolved. By following the steps outlined in this guide, you can overcome registration challenges and continue your academic journey with confidence. Remember, we're here to support our MDC Online Sharks every step of the way. 

If you need further assistance or have specific questions about your registration status, don't hesitate to reach out to our MDC Online Student Services Team for personalized support just submitting this request.  

 

 
Request Service

Details

Service ID: 5548
Created
Wed 10/4/23 3:53 PM
Modified
Fri 5/3/24 2:25 PM