Many MDC courses require students to purchase online learning materials to go with their textbooks. These materials can be accessed through Canvas in different ways:
Although the Online / Academic & Learning Technologies Helpdesk can provide general information about publisher content in Canvas, many third-party software vendors prefer that institutions do not provide technical support for their products.
Please refer to the table below for the technical support you need for your course materials.
Third Party Product
Student Support Contact
Student Support Links
Coursemate – Cengage
Coursemate – Cengage Customer Technical Support
800.354.9706
Cengage - Student Help
CengageNOW (CNOW)
CengageNOW Customer Technical Support
Connect4Education
Connect4Education Customer Technical Support
703.880.1180 ext. 200
Connect4Education Student FAQ’s
Criterion Writing Evaluation – ETS
Criterion Writing Evaluation – ETS Customer Technical Support
866.717.1915
Criterion Criterion Student Resources
Elsevier
Elsevier Customer Technical Support
800.222.9570
Elsevier Student Resources
Evolve – Elsevier
Evolve – Elsevier Customer Technical Support
Evolve Student Resources
Kendall Hunt
Kendall Hunt Publishing Support
orders@kendallhunt.com
1.800.228.0810 or 563.589.1000
Kendall Hunt Help & FAQs
Kinetic
Kinetic Customer Technical Support
orders@perfectionlearning.com
Kinetic Student FAQs
McGraw Hill
McGraw Hill Customer Technical Support
800.338.3987
McGraw Hill Student Resources
Mindtap – Cengage
Mindtap – Cengage Customer Technical Support
Pearson
Pearson - Contact Support
844.292.7015
Ask Pearson
Respondus Lockdown Browser
Respondus Lockdown Browser Customer Technical Support
425.881.3329
Respondus Knowledge Base
Smarthinking Tutoring
Smarthinking Customer Technical Support
Smarthinking Knowledgebase
Townsend Press
Townsend Press Customer Technical Support
888.752.6410
Townsend Press Student Support
Turnitin
Turnitin Customer Technical Support
510.764.7600
Student Help Center
WileyPLUS
WileyPLUS Customer Technical Support
WileyPLUS Student FAQ’s