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If you cannot access your shark pack materials please contact your instructor. Please also verify that you did not opt out of shark pack. Please click the image below for a preview of how to view opt in/out status from your mdconnect page.
For more information please visit: https://www.mdc.edu/sharkpack/
How do I sign up for MDC Shark Pack?
You don't need to do anything! You will be automatically included in the program if you are enrolled in a participating eligible course/section. Before your class starts, you will receive an email to your MyMDC.net student email address with instructions on how to access your required textbook(s) and/or course material(s). Need help with setting up your MyMDC Account? Visit MyMDC Account Tools for more information.
How do I access my Materials?
Materials will follow these basic paths for obtaining access:
- eBooks and Pearson Courseware
You will receive an email from Brytewave about your Redshelf materials, such as e-books and Pearson courseware containing an activation link. Pearson courseware includes myMathlab, MyStatLab, and REVEL. You must use your MyMDC.net email address to create an account. The access code to use on the Pearson Courseware site provided by your instructor will appear on your Redshelf bookshelf. If you can't find an email from Brytewave, search your inbox for: donotreply@redshelf.com
- Cengage Courseware
You will receive an email from your campus' Follett Bookstore (i.e.: "MDC Bookstore - xxxxx Campus"). Follow the instructions provided by your instructor to access the courseware website, and simply use your access code to activate your account beyond any trial period that is offered. If you can't find an email from Follett, search your inbox for: yourbookstore@em.efollett.com
- All Other Courseware (McGraw-Hill, Wolter Kluwers, Norton, MacMillan)
All other publishers will provide codeless access to your Shark Pack digital materials through your Canvas login.
- EMS Courses Only: Printed Books
Emergency Medical Services (EMS) courses with print-only books will receive an email with their order information for materials pick-up at their class campus (e.g., Medical Campus Bookstore, Homestead Campus Bookstore).
When I log into my courseware or e-book site, it asks me for a code for my class. I already entered my activation code. Where do I get the class code?
Class codes are provided by your professor. Some e-books that are delivered via a courseware platform still require some set-up by your professor, even if your class will not be using the courseware part of the platform, such as quizzes and tests, and only the e-book.
Who do I contact if I can't access my Shark Pack course material(s)?
For technical assistance with accessing digital Shark Pack textbook(s) and learning material(s), please contact us at MDCSharkPack@follett.com.
I already bought the book(s) for my class and didn’t know about this program. Can I still participate?
Yes! If you have already purchased the printed textbook for any of the above listed courses and would like to benefit from this program, please contact us at MDCSharkPack@follett.com or visit your Campus Bookstore for assistance with requesting a refund for previously purchased materials and/or opting-in to Shark Pack.